Refund policy
We want you to be happy with your purchased products. If you are unsatisfied with your purchase you may return or exchange your product. Please see the return policies below as well as the contact and return address information,
- Contact us at the email or phone number below to start processing your return before you mail it.
- We accept returns up to 90 days after the purchase date.
- Returned items need to be 75% intact and returned to the return address below with the receipt or a copy of the receipt. If you do not have your receipt, we would be more than happy to exchange your product for another item we have in stock.
-Shipping charges are not refundable. You will be responsible for shipping cost when returning the item.
- Return funds will be returned to the original form of payment.
Contact email: claycactussoapery@gmail.com
Contact Phone (Call or Text): 940-733-0516